Reference

Privacy Policy for your India account

Your matkasm account can hold Live Baccarat, Mega Fruit, Football Strike, Crash Game, UPI, Paytm and PhonePe activity in one wallet record, and this Privacy Policy explains how…

India account dataUPI privacy contextCookie choicesAccess where allowed
Explore the Lobby Read FAQ
matkasm Privacy Policy for your India account
CONTACT PATHS

Reach us for privacy requests

Privacy requests work better when we can match them to your account without exposing data in the wrong place.

Privacy email Send a privacy request with the email linked to your account, the data you want changed, and any screenshot that helps us identify the record. We reply with the next step after checking ownership.
Live chat handoff Use live chat for quick privacy routing when you are already logged in. The agent will not reveal personal data inside chat unless account checks pass, and complex requests move to email.
Wallet record query For UPI, Paytm, PhonePe or Google Pay questions, send the transaction reference and date. We compare it with our logs before correcting a wallet entry or explaining why it remains unchanged.
DATA HANDLING

Your data choices stay visible

We treat the Privacy Policy as an operating rule, not a hidden page. The account, wallet, cookie and support systems are built so each record has a purpose and a retention reason.

Data we collect

When you create or use an account, we may collect name, mobile number, email, device data, IP address, wallet references and game-session IDs. We avoid collecting extra data that does not support account operation or legal duties.

Cookie choices

Cookie tools help us remember login status, language choices, fraud signals and page errors. You can manage browser settings at any time, but essential cookies are needed for account, wallet and security screens.

Account security

We use password controls, session monitoring, device checks and change alerts to reduce unauthorised access. If an account looks compromised, we may pause sensitive actions until ownership is checked.

Retention timing

Some records must remain for tax, dispute, security and legal reasons after an account is closed. When those reasons end, we delete, mask or separate data so it is not tied to your profile.

Sharing controls

We share data only where needed with payment processors, identity checks, hosting providers, support tools or legal authorities. Each partner receives the fields needed for its role, not a full account copy.

Change requests

You can ask us to correct, access or delete eligible data by contacting support from your account email. We may refuse deletion where law, security checks or unresolved disputes require retention.

Answers on privacy rights and access

Your privacy choices should not feel hidden behind legal wording. The answers below cover the data we collect, why we use it, how cookies work, how long records remain, and how you can ask for access, correction or deletion. Access to the platform depends on local law and is available where local law permits. Use them before you open an account or whenever you want to revisit your settings.

We collect account details you give us, device data, wallet records, game-session references and support messages. For UPI, Paytm, PhonePe or Google Pay, we keep transaction references needed for checks and disputes.

We use it to create and secure your account, process wallet activity, answer privacy requests, detect account misuse and meet legal duties. We do not sell your personal data to outside advertisers.

You can ask us to correct account details that are inaccurate or incomplete. We may need to verify ownership first, especially when the request involves wallet records, identity checks or a linked mobile number.

You can ask for a copy of personal data linked to your account. We will explain the format, expected timing and any identity check needed before sending account or wallet records.

We keep account, wallet, security and support records for as long as they are needed for account operation, dispute handling, tax or legal duties. After that, we remove, mask or separate data from your identity.

Cookies help keep you logged in, remember privacy choices, measure page errors and protect account sessions. You can change browser settings, but some account or wallet screens may not work correctly without essential cookies.

Write to the privacy contact listed on this page from your account email. Include what you want us to check, the affected record and a way to confirm you control the account.

Related Pages

Ganesha Gold Hot Pepper Deep Sea About Us